{"id":11,"date":"2026-04-02T05:31:05","date_gmt":"2026-04-02T09:31:05","guid":{"rendered":"https:\/\/chemcenterbio.org\/?page_id=11"},"modified":"2026-04-04T17:04:35","modified_gmt":"2026-04-04T21:04:35","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/chemcenterbio.org\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>Shipping &amp; Claims Policy<\/p>\n\n\n\n<p>Damaged Shipments Returns or replacements are handled on a case-by-case basis and are generally only authorized if the product arrives damaged. We maintain a strict All Sales Are Final policy to ensure the integrity and quality of our lab-grade compounds. Because our products are shipped directly from the manufacturer to maintain maximum potency, we cannot accept returns for change of mind or ordering errors.<\/p>\n\n\n\n<p>How to File a Claim If your order arrives compromised, you must contact us at chemcenter@consultant.com within 48 hours of delivery. To have your claim considered, please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Evidence: Clear, high-resolution photos of the damaged packaging and the product itself.<\/li>\n\n\n\n<li>Order Information: Your order number and a brief description of the damage.<\/li>\n\n\n\n<li>Review Process: Once evidence is submitted, our team will review the claim with the manufacturer to determine the resolution.<\/li>\n<\/ul>\n\n\n\n<p>Important Note: Claims submitted without photographic evidence or outside of the 48-hour delivery window will not be eligible for review.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Claims Policy Damaged Shipments Returns or replacements are handled on a case-by-case basis and are generally only authorized if the product arrives damaged. We maintain a strict All Sales Are Final policy to ensure the integrity and quality of our lab-grade compounds. Because our products are shipped directly from the manufacturer to maintain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":0,"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/chemcenterbio.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}